Warranty Information
Most batteries and many accessories come with a manufacturer's warranty. Warranties vary by product type and manufacturer — refer to the product page for specific coverage details.
Important: Proof of Purchase Required
No free replacement battery will be provided unless original proof of purchase is presented at the time of the warranty claim.
Not Covered by Limited Warranty
The following are explicitly excluded from warranty coverage:
Warranty Claim Procedures
If your battery appears defective, please follow these steps:
Test First
Bring your battery in for testing — it may simply be discharged rather than defective. Have the battery tested to determine the cause of failure and retain the receipt of the test results. This warranty does not cover merely discharged batteries.
Verify Warranty Period
If the battery is still not working correctly after a full charge and re-test, determine whether it is still within the total Limited Warranty Period. The warranty period is calculated from the date of sale to the original purchaser.
Return the Battery
Return the battery to us at 2725 Portland Rd NE, Salem, OR within the Limited Warranty Period along with your original proof of purchase. No free replacement will be provided without original proof of purchase.
Conditions Where the Warranty is Void
The warranty is void under the following conditions:
Warranty Exclusion for Sale Items
Items purchased as part of a sale, clearance, or promotional event are sold "as is" and are not covered by any warranty, whether expressed or implied. By purchasing a sale item you acknowledge and agree that no manufacturer or seller warranty applies to the product, and that we are not responsible for defects, performance issues, or durability concerns after purchase.